Privacy Policy
This policy explains how Elevated MD collects, uses, discloses and protects information when you use our website and services.
Information we collect
We may collect identifiers and contact information, account and transaction information, device and usage data, communications, and information you submit when requesting services. Health information submitted through a medical intake or patient portal may be collected or maintained by healthcare providers, technology vendors or other service partners under their applicable privacy notices and agreements.
How information is used
- Provide, administer and improve website and program services
- Coordinate communications, payments, support and fulfillment
- Connect patients with licensed providers and pharmacies
- Maintain security, prevent fraud and comply with legal obligations
- Send marketing communications where permitted, with available opt-out choices
How information may be disclosed
Information may be shared with service providers, payment processors, healthcare providers, pharmacies, analytics and communications vendors, professional advisers, regulators, or parties involved in a business transaction, as permitted or required by law. Elevated MD does not authorize service providers to use information for unrelated purposes.
Health information
HIPAA applies only to covered entities and business associates in qualifying circumstances. When protected health information is handled on behalf of a covered healthcare provider, it must be handled according to applicable agreements and law. Do not submit sensitive medical information through ordinary email or general website forms; use the designated secure intake or patient portal.
Cookies and advertising
We may use necessary, analytics and advertising technologies. Depending on your location, you may have rights to limit certain uses or disclosures for targeted advertising. Browser controls and any site privacy controls can be used to manage available choices.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion or a copy of certain personal information, or opt out of specified processing. We may verify your identity and retain information where legally required. Contact [email protected] to submit a request.
Security and retention
We use reasonable administrative, technical and physical safeguards. No system is completely secure. Information is retained for as long as reasonably necessary for the purposes described, including legal, accounting and compliance obligations.
Children
Our services are intended for adults. We do not knowingly collect personal information from children through these services.
Updates and contact
We may update this policy and will post the revised effective date. Questions may be sent to [email protected] or Elevated MD, 10404 Essex Court, Suite 600, Omaha, NE 68114.